Who this policy covers
This policy applies to Southwick Loans, Statesville, NC, phone (704) 266-1084, and to the website southwickloans.com. It covers information about business owners and their representatives who request funding options, call, text or browse the site.
Information you give us
The request form collects:
- Full name
- Phone number
- Email address
- Your company's name, which is optional
- Time in business, chosen from ranges
- Annual revenue, chosen from ranges
- Requested amount, chosen from ranges
- Whether you consented, and when
On a call you may also tell us what the funding is for, when it is needed and what the business already repays. If a funding partner later asks for documents, those go to the partner under the partner's process; we only see what you choose to share with us.
Information collected automatically
Like most websites, the site and its hosting provider record technical details such as your IP address, browser type, the pages viewed and the time of each visit. The form provider records the page the form was sent from. We use these details to keep the site working, to understand which pages are read and to detect misuse.
How we use information
- To reach you by call, text or email about your own request
- To decide which funding structure and which partners may fit
- To prepare and send your request to funding partners, with your consent
- To keep records of requests, calls and consents
- To protect the site and our business from fraud or misuse
We do not use your information to make credit decisions; funding partners make those.
Sharing with funding partners and service providers
With your consent, we share request details with one or more funding partners whose programs may fit your request. Each partner uses and protects that information under its own privacy notice, which it should give you.
We also rely on service providers who process information on our behalf, such as the form and messaging platform (LeadConnector), website hosting and telephone services. They may use it only to provide their services to us.
Texts and the mobile number you give
Once you agree to texts, your mobile number is used only for messages tied to your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. The SMS terms linked in the footer give the details.
Sale of information and advertising
We do not knowingly collect information from anyone under 18, and the site is meant for business owners and their representatives.
Retention of request records
We keep request records, call notes and consent records for as long as we need them to handle the request, answer questions about it later and meet our legal obligations, then delete or de-identify them.
Security
We use reasonable administrative and technical measures to protect the information we hold, and the site uses an encrypted connection. No method of transmission or storage is completely secure, so please do not send Social Security numbers, bank statements or account numbers through the website form.
Your choices and requests
You can ask what information we hold about you, ask us to correct it or ask us to delete it, subject to records we must keep. Call (704) 266-1084 or use the details on the contact page. A reply of STOP ends texts whenever you like.
Changes to this policy
If we change this policy, we will post the new version on this page with a new effective date. Material changes that affect how existing information is used will be highlighted on the site.
By Southwick Loans · Updated